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Jeff Roussel

Jeff Roussel serves as the Chief Revenue Officer at KaiNexus, where he oversees sales, marketing, and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With over 20 years of experience in sales and leadership, Jeff brings a wealth of expertise and strategic insight to the company's expansion and market positioning. Before joining KaiNexus, Jeff was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry. He holds an MBA from St. Edward's University and a Bachelor of Science from Louisiana State University. A Texan by choice, Jeff maintains his Louisiana roots with a love of cooking, and he enjoys spending his free time with his wife and three step-kids.
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Recent Posts

Finding Your Creative Side to Deliver Service Excellence

May 31, 2017

Whether you work in healthcare, politics, construction, or really just about any industry, providing Service Excellence is particularly...

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5 Reasons to Upgrade to Digital Huddle Boards

May 23, 2017

I noticed this old ad the other day and it made me laugh. I don’t know what year it was made but at the time, the best new idea in business...

How Implementing Hoshin Kanri Can Help You Predict the Future

April 18, 2018

Speculative fiction and horror writer, Ray Bradbury, was one of the most celebrated 20th and 21 st century American writers. He is...

What to Do When You Need Cost Cutting Ideas

February 11, 2020

Do we need to have everybody involved in every aspect of our quality improvement efforts? One trainer said we did... but that's not always...

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How to Convince Your Boss to Invest in Kaizen Software

March 22, 2017

Selling up can be tough. If you believe that your organization could benefit from Kaizen software, but your boss (or whoever has to approve...

Top 7 Most Important Features of Strategy Deployment Software

April 18, 2018

If you are considering investing in strategy deployment software to support your organization’s efforts to achieve your most important...

Rapid Improvement Cycles – The Engines of Positive Change

January 25, 2017

According to the Robert Wood Johnson Foundation, a rapid improvement cycle is a "Quality improvement method that identifies, implements,...

3 Reasons Kaizen Boards Often Disappoint

March 21, 2018

Every time we walk into a facility and see a Kaizen board, we are reminded about the excitement and sense of anticipation that most teams...

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How Workflow Software Accelerates Improvement

April 27, 2017

Once organizations realize the value of daily continuous improvement and learn to leverage employee ideas for innovation, they often turn...