The Reasons Employee Engagement Software Usually Fails
June 26, 2019With as many as 70% of employees reporting that they are not fully engaged at work, employee engagement (or lack thereof) is a significant...
How to Navigate the Hoshin Kanri Planning Process
June 20, 2019One of the most important and challenging responsibilities of leaders is setting the strategic direction of the organization and steering...
#TargetDown is an Opportunity for Improvement
June 17, 2019I guess I picked a bad day to go to Target. I kind of knew it was a bad day to go to Target because it was a Saturday and the day before...
Problem Solving at Cleveland Clinic
June 14, 2019I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...
Tiered Daily Huddles at Cleveland Clinic
June 29, 2020I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...
Real-Time Lessons Learned from John Toussaint
February 11, 2020I'm here at the 2019 Lean Healthcare Transformation Summit in a keynote with John Toussaint, MD, the Executive Chairman of the Board at...
How to Evaluate Visual Project Management Tools
June 13, 2019We’ve received a bunch of responses to our recent posts about visual project management. Many of our readers have shared their stories...
Does Putting Your Employee Suggestion Box Online Help?
June 12, 2019These days just about everything is online and connected. I got a new emersion circulator to make sous vied meals; it’s controlled by an...
Improve DMAIC Process Results with Improvement Software
June 11, 2019DMAIC is a widely used structured process improvement technique developed at Motorola in the 1980s. It is popular among organizations that...
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