Easy-to-Try Process Improvement Examples
July 10, 2019When people talk about business process improvement, the conversation can get very far into the weeds quickly. There are several...
6 Things People Need to Hear About Kaizen Events
July 5, 2019With more and more companies in almost every industry adopting the Lean management approach or at least taking a few pages from it, Kaizen...
More Brilliantly Simple Continuous Improvement Techniques
July 4, 2019A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...
The Reasons Employee Engagement Software Usually Fails
June 26, 2019With as many as 70% of employees reporting that they are not fully engaged at work, employee engagement (or lack thereof) is a significant...
How to Navigate the Hoshin Kanri Planning Process
June 20, 2019One of the most important and challenging responsibilities of leaders is setting the strategic direction of the organization and steering...
#TargetDown is an Opportunity for Improvement
June 17, 2019I guess I picked a bad day to go to Target. I kind of knew it was a bad day to go to Target because it was a Saturday and the day before...
Problem Solving at Cleveland Clinic
June 14, 2019I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...
Tiered Daily Huddles at Cleveland Clinic
June 29, 2020I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...
Real-Time Lessons Learned from John Toussaint
February 11, 2020I'm here at the 2019 Lean Healthcare Transformation Summit in a keynote with John Toussaint, MD, the Executive Chairman of the Board at...
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