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#TargetDown is an Opportunity for Improvement

June 17, 2019

I guess I picked a bad day to go to Target. I kind of knew it was a bad day to go to Target because it was a Saturday and the day before...

Problem Solving at Cleveland Clinic

June 14, 2019

I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...

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Tiered Daily Huddles at Cleveland Clinic

June 29, 2020

I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...

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Real-Time Lessons Learned from John Toussaint

February 11, 2020

I'm here at the 2019 Lean Healthcare Transformation Summit in a keynote with John Toussaint, MD, the Executive Chairman of the Board at...

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How to Evaluate Visual Project Management Tools

June 13, 2019

We’ve received a bunch of responses to our recent posts about visual project management. Many of our readers have shared their stories...

Does Putting Your Employee Suggestion Box Online Help?

June 12, 2019

These days just about everything is online and connected. I got a new emersion circulator to make sous vied meals; it’s controlled by an...

Improve DMAIC Process Results with Improvement Software

June 11, 2019

DMAIC is a widely used structured process improvement technique developed at Motorola in the 1980s. It is popular among organizations that...

How to Justify, Evaluate, and Implement Kaizen Software Solutions

June 6, 2019

We get the chance to chat with lots of people who have concluded that a Kaizen software solution will help them get the most out of their ...

Framed to Fit: Why Managers Endorse Ideas

June 5, 2019

Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...