How Digitizing Your Idea Boards Amplifies their Impact

If you have (or are considering creating) an idea board to collect employee suggestions for improvement, please take a minute to pat...

How to Leverage Lean for Long-Term Success

With a title like How to Leverage Lean for Long-term Success (Under Short-term Pressures), it’s no surprise that our recent webinar was...

The 5 Principles of Hoshin Kanri

I like to think about Hoshin Kanri, also known as strategy deployment, as the ability of an organization to walk and chew gum at the same...

Top 8 Reasons that CQI Initiatives Fail

Continuous quality improvement (CQI) isn’t a subject that inspires a lot of debate. We’ve yet to find a business leader or even a...

Investing in Your Customer Experience Team is Always a Good Idea

We’ve all heard the phrase “the customer is always right” at least once before. Maybe it was while you were in the check-out line in a...

Why We Care So Much About Continuous Process Improvement

In the competitive landscape of today's business world, organizations face constant pressure to deliver superior products and services...

Breaking Down a Baseball Swing (or a Workplace Improvement)

Being the resident KaiNexus baseball fanatic (See previous posts here and here and follow me on Twitter to get all my KaiNexus and Chicago...

7 Critical Lean Construction Software Features

The Lean business practice methodology is becoming ever more popular in the construction industry.

Many leaders in the field are investing...

Bottom-Up Improvement: Finding Strength in Numbers

There is power in “bottom-up” employee improvement, but it doesn’t get widely or easily embraced by organizations, meaning missed...