We often describe Kaizen as a way of looking at the world rather than a prescription for how to achieve positive change. Kaizen thinkers seek to make small changes to operations daily in search of higher quality, more efficiency, and less waste. But because the concept of Kaizen is so philosophical, it can be a challenge for people new to the idea to understand what it means in practical terms.
One useful tool for training managers to adopt the Kaizen mindset is called the 5 M’s. By consistently examining the 5 M’s, managers will be able to recognize when something in a process is not working and improve efficiency and profitability. This model can be used for risk mitigation, addressing safety issues, and improving quality. It can be used right alongside other Kaizen techniques such as the 5 Whys, 5S, and Gemba walks.
The 5 M’s are: